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Privacy Policy

At MCFM Global Academy, a subsidiary of MCFM Global Ltd, we are committed to protecting your privacy and safeguarding your personal information. This Privacy Policy outlines how we collect, use, and disclose your personal information in connection with our online learning platform.

We may collect the following types of personal information when you use our
website:
âś“ Contact Information: such as your name, email address, and phone number.
âś“ Account Information: such as your username, password, and profile picture.
âś“ Payment Information: such as your credit card details, billing address, and
payment history.
âś“ Usage Information: such as your browsing activity, interactions with our
website, and preferences.
âś“ Technical Information: such as your IP address, device information, and
browser type.
âś“ Other Information: that you voluntarily provide to us or that we collect with
your consent.

We may use your personal information for the following purposes:
âś“ To provide and improve our services, including the online courses and
resources available on our platform.
âś“ To communicate with you about your account, course updates, promotions,
and other relevant information.
âś“ To process payments and facilitate transactions.
âś“ To personalise your experience and offer tailored content and
recommendations.
âś“ To analyse and monitor usage trends, troubleshoot issues, and prevent fraud.
âś“ To comply with legal obligations and enforce our terms of service.

We may share your personal information with third parties in the following
circumstances:
âś“ With service providers and business partners who assist us in operating our
website and delivering our services.
âś“ With your consent or at your direction, such as when you choose to share
information with other users or integrate third-party services.
âś“ When required by law or in response to a legal request, such as a court order
or subpoena.
âś“ In connection with a merger, acquisition, or sale of assets, where your
personal information may be transferred to the acquiring entity.

We will retain your personal information for as long as necessary to fulfil the
purposes outlined in this Privacy Policy, unless a longer retention period is required
or permitted by law.

We take reasonable measures to protect your personal information from
unauthorised access, disclosure, alteration, or destruction. However, please note
that no method of transmission over the internet or electronic storage is 100%
secure.

You have certain rights regarding your personal information, including the right to
access, correct, or delete your information. You may also have the right to object to
certain processing activities or request restrictions on how your information is used.

We may update this Privacy Policy from time to time to reflect changes in our
practices or applicable laws. We will notify you of any material changes by posting
the updated policy on our website or contacting you directly.

Code of Conduct

As members of the MCFM Global Academy community, including Learners, Subject Matter Experts, the Leadership Team, and the Advisory Board, we are committed to creating a respectful, inclusive, and supportive online learning environment.

This Code of Conduct outlines the principles and expectations that govern ourinteractions and behaviour within the Academy.

By adhering to this Code of Conduct, we uphold the values and principles of MCFM
Global Academy and contribute to the creation of a positive and enriching learning environment for all.

âś“ We treat each other with dignity, respect, and kindness, regardless of
differences in background, identity, or opinion.
âś“ We value diverse perspectives and actively seek to create an inclusive
learning environment where everyone feels welcomed and valued.
âś“ We refrain from engaging in any form of discrimination, harassment, bullying,
or offensive behaviour based on characteristics such as race, ethnicity,
gender, sexual orientation, religion, disability, or age.

âś“We conduct ourselves with professionalism and integrity in all interactions
within the academy, including discussions, assignments, and
communications.
âś“ We acknowledge and respect intellectual property rights, giving proper credit
to sources and avoiding plagiarism in our work.
âś“ We adhere to academic honesty principles, refraining from cheating,
fabrication, or falsification of information.

âś“ We actively participate in the learning process, engaging in constructive
discussions, sharing knowledge, and contributing to the academic community.
âś“ We collaborate with fellow learners, subject matter experts, and members of
the leadership team in a spirit of cooperation and mutual support.
âś“ We respect the opinions and contributions of others, even when we disagree,
and engage in productive dialogue to resolve conflicts or differences of
opinion.

âś“ We respect the privacy and confidentiality of fellow learners, subject matter
experts, and academy staff, refraining from sharing personal information
without consent.
âś“ We maintain the confidentiality of sensitive information shared within the
Academy, including course materials, discussions, and proprietary
information.
âś“ We comply with data protection laws and regulations, ensuring the secure
handling and storage of personal data and sensitive information.

âś“ We familiarise ourselves with and adhere to all policies, guidelines, and terms
of service established by MCFM Global Academy, including but not limited to
those related to acceptable use, intellectual property, and data protection.
âś“ We report any violations of this Code of Conduct or academy policies to the
appropriate authorities or designated contact person.

âś“ We strive for continuous improvement in our academic pursuits, professional
development, and personal growth, seeking feedback and actively
incorporating suggestions for improvement.
âś“ We contribute to the ongoing enhancement of MCFM Global Academy by
providing feedback, sharing ideas, and suggesting ways to enhance the
learning experience for all members of the community.

Cookies Policy

At MCFM Global Academy, a subsidiary of MCFM Global Ltd, we are committed to ensuring your privacy and providing a safe and secure online learning environment. This Cookies Policy outlines how we use cookies and similar technologies on our website to enhance your user experience and ensure compliance with relevant regulations.

Cookies are small text files that are stored on your device (computer, tablet,
smartphone) when you visit a website. They are widely used to make websites work

We use cookies for the following purposes:
Essential Cookies: These cookies are necessary for the website to function properly.
They enable core functionality such as security, network management, and
accessibility.
Performance Cookies: These cookies help us understand how visitors interact with our
website by collecting information anonymously. This helps us improve the performance
of our website.
Functionality Cookies: These cookies allow us to remember choices you make and
provide enhanced, personalised features. For example, they may remember your
preferences such as language settings.
Advertising Cookies: We may use advertising cookies to deliver advertisements that are
relevant to your interests. These cookies may track your browsing habits and provide us
with information to personalize the advertising content.

We may also allow third-party service providers to use cookies on our website for the
purposes outlined above. These third parties may include analytics providers,
advertising networks, and social media platforms. Please note that we do not have
control over these third-party cookies, and their use is governed by the privacy policies
of the respective third parties.

You can control and manage cookies in your browser settings. Most web browsers allow
you to accept or reject cookies, delete cookies from your device, and set preferences
for certain websites. Please note that if you choose to disable cookies, some parts of
our website may not function properly.

Updates to Policies

We may update these policies from time to time to reflect changes in our practices or applicable laws. We encourage you to review these policies periodically for any updates.

Contact Us

If you have any questions or concerns about our use of cookies, please contact us at
hello@mcfmglobal.com.

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